Help center
Answers to common questions about using MekanBook. If you cannot find what you need, sign in and open a support ticket.
For members
Getting started
Account and security
Reservation
Table, ordering and payment
Check-in and connections
Memberships
Events and tickets
Deals and loyalty
Privacy and data
For venues
Deals and loyalty
Venue profile
Floor and staff
- Reservation settings and the reservation book
- Live floor, bills and table ordering
- Kitchen / bar screen, shared tablet and staff PINs
- Venue memberships and club management
- Calls screen: waiter calls, bill requests and sound alerts
- Check-in and "who is here" visibility
- Events and ticket sales
- VIP lists and the door
Payments and finance
Promotion and content
Still need help?
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