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Deleting your account and downloading your data

Permanently delete your account, request a copy of your data and manage marketing consent.

Delete account

At the bottom of My account › Privacy, type SİL and confirm (also available in the app under Profile).

  • Profile, check-ins, connections, messages, notifications and uploaded ID documents are deleted.
  • Payment and booking records that must be kept by law are anonymised.
  • All sessions are signed out.

Download my data

Request a copy of your personal data from the mobile app's Profile section; it is emailed to you.

Marketing

The unsubscribe link in marketing emails withdraws consent immediately. Booking, ticket and password emails are transactional and still sent.

Zuletzt aktualisiert: 04.11.2026 · Dieser Artikel ist in Ihrer Sprache noch nicht verfügbar.

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